General FAQ

Send the material name, finish and intended application through the contact form or WhatsApp. Sample boards are prepared from current stock and shipped with a material reference sheet.

Minimums depend on the material and the fabrication required. Cut-to-size work is usually quoted per project rather than per piece, so send a material list or drawing for an accurate answer.

Yes. We work from architectural drawings, shop drawings or site templates. A dry-lay photograph or sample section can be provided before the full run.

Slabs are packed in reinforced A-frame bundles; cut-to-size pieces are packed in numbered crates by room or elevation. Loading is photographed and a packing list is issued.

Terms are confirmed on the quotation and depend on the order value and production schedule. Typical arrangements combine a deposit with the balance against shipping documents.

We coordinate booking with the client's forwarder or our nominated forwarder, and prepare the documents required for export. Freight terms are stated on the quotation.